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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(253 total reviews)
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Brett Beveridge

80% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Ratings by demographic groups

Reviews by job title

253 reviews

Reviews about "Management"

Return to all reviews
1.0
Jun 28, 2024

You're expected to be a Walmart and Troc employee

Retail sales associate
Recommend
CEO approval
Business Outlook

Pros

This is the first job where I've not been able to find one pro. Just don't do it.

Cons

You're dealing more with Walmart management and upset customers because they can't find a Walmart employee. You're expected to help all Walmart customers and attempt to transition the conversion to a wireless one as you're helping them. If anyone walks up to you wanting contract phones then it's probably fraud. They don't coach up, they coach out.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We're sorry to hear that your experience at T-ROC wasn't positive. We aim to create a supportive work environment and will take your feedback seriously. We recognize that engaging with customers preoccupied with their errands can be challenging. Your coaching and performance management are noted, and we are actively working to improve the experience for our employees in this area. Thank you for bringing these issues to our attention. We appreciate your honesty and wish you the best in your future endeavors.
5.0
Jun 12, 2024

Great Place to Work

Operations manager
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Leadership allows you to be your authentic self. Management lets you own your role and gives latitude to evolve.

Cons

Company does not provide 401k match

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The Revenue Optimization Companies (T-ROC) Response
2y
Thank you for your 5-star review! We're thrilled that you appreciate our commitment to empowering our team members to thrive authentically. We appreciate you being a part of our team!
1.0
Jun 7, 2024

Too Stressful

Senior wireless consultant
Recommend
CEO approval
Business Outlook

Pros

Good bonuses Great incentives Flexibility

Cons

Too stressful Poor management Extremely chaotic

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We're glad you appreciated the bonuses, incentives, and flexibility during your time in this role. We also understand the concerns you raised. It’s worth noting that we no longer operate this specific program, as we’ve made a strategic decision to shift away from business lines that didn’t align with our long-term goals or the kind of employee experience we aim to provide. We’re committed to continuous improvement, and feedback like yours helps guide that process. If you have more to share, please reach us at t-roc.fyi/WeSupportU.
Viewing 25 - 27 of 253 Reviews
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ReviewsThe Revenue Optimization Companies (T-ROC) reviews

Glassdoor has 975 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.