The SSA Group reviews

3.3

57% would recommend to a friend

(375 total reviews)
avatar

Sean McNicholas

78% approve of CEO

47% positive business outlook

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

375 reviews
5.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Employees get to work in some of the coolest environments There is lots of growth opportunities for managers The company is socially responsible There's a huge emphasis on mentorship and professional development

Cons

Majority of the jobs are seasonal Compensation for frontline staff is not awesome. Pretty much in-line with the industry standard Would like to see more standardized training across the board More modern technology is an area of opportunity

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The SSA Group Response
9y
We agree! We do have some pretty amazing locations we get to work at and feel lucky to be in a business that partners with great communities and engaging cultural and iconic attractions. Thank you for the advice on training and technology. These are two areas we know we have opportunity in and will continue to work at resources for both.
3.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Got to walk around the zoo

Cons

Low pay Had to work outside

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The SSA Group Response
9y
Thank you for your feedback. Our corporate office is looking into your suggestion regarding theft.
1.0
Apr 1, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

There is little to no corporate standardization in terms of policies or procedures so you have the ability to create procedures that fit for your work environment.

Cons

Way below average compensation compared to similar positions in the same industry. General managers and executives like to lead employees on for potential promotions, so they will stay for a lower pay but it could be years before they follow through with promised promotions and raises. There are no corporate policies defined for every location so you could end up in a situation where you have to build all tools for success from the ground up, which is something very difficult to do unless you have a great leader with a lot of experience with the company. I specifically was responsible for labor cost for my department, which is expected in my position, however I was an hourly employee whose labor was INCLUDED in the percentage I was supposed to manage. I was told I could get 40 hours a week, but the budgeted labor dollars (set for my department) were almost always lower than if I worked 40 hours. That would mean for an entire month if I worked 40 hours, with zero other employees under me helping with events, that I would still be operating at a high percentage. It was really a lose lose scenario.

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The SSA Group Response
9y
We appreciate you mentioning the flexibility our company promotes in the workplace. We try to create an environment where our employees and managers feel confident in making decisions. And we will continue to work on areas of opportunity for SSA.
Viewing 346 - 348 of 375 Reviews

Glassdoor has 395 The SSA Group reviews submitted anonymously by The SSA Group employees. Read employee reviews and ratings on Glassdoor to decide if The SSA Group is right for you.