The Salvation Army reviews

3.3

51% would recommend to a friend

(4,627 total reviews)

General Lyndon Buckingham

91% approve of CEO

49% positive business outlook

The Salvation Army has an employee rating of 3.3 out of 5 stars, based on 4,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Salvation Army employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The customers at the thrift shop can be great.

Cons

As a manager in training, I have had a brief bird's eye view into what it's all about. Two thigs bother me most. First, none of the clothes are washed, including underwear. That's gross! Mostly, they have a program that is supposed to help addicts, and people with other issues at these centers called A.R.C.s. The first thing that they do is have them get on foodstamps, then have them sign them over to them. As a manager, you are told never to be extend them more than "common courtesy", and in this organization that means they want them talked down to. They do not pay these people either. They aren't even supposed to be in the front of the store. They are kept in the back like a dirty little secret. Long and short, they have their lives in their hands, and they play God with it. I cannot wait to find another job. This one is too sad. It's a money making machine off of free labor and underpaid employees.

1.0
Apr 6, 2014

Hypocritical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours are the norm for me.

Cons

Do as I say, not as I do.

1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don't have any pro's to provide.

Cons

RUN DO NOT WALK ... far away from seeking employment with this company!! ABORT THE MISSION EXPEDITIOUSLY!!! Hands down thee worst corporation I have EVER worked for! You can tell they are used to working with people in recovery and ex cons so if you are a regular person without a horrible background this job is not for you. Your hard work and dedication will never be acknowledged or appreciated. You will be under constant scrutiny for every single thing you do as well as micromanaged down to the smallest task. The lack of respect and common decency displayed by upper level management knows no bounds. The pay is super low. There is absolutely no overtime so if you clock out late you will be written up. You are required to work holidays and you will not get paid time and a half. They have a huge problem approving vacations and allowing you to utilize the PTO you work for. There is always someone looking for you to make a mistake so you can be written up. The atmosphere is extremely stressful and the people are VERY MESSY 💯 Not worth the $12ph. You're better off at McDonald's

Viewing 13 - 15 of 4,627 Reviews

Glassdoor has 5,154 The Salvation Army reviews submitted anonymously by The Salvation Army employees. Read employee reviews and ratings on Glassdoor to decide if The Salvation Army is right for you.