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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)
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Tim Davis

48% approve of CEO

44% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Nov 25, 2025

great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

learned how to tape up a lot of boxes, friendly customers

Cons

no set break times as per usual for retail, dependent on how busy you are

5.0
Nov 22, 2025

Great Job

Recommend
CEO approval
Business Outlook

Pros

Good team Great Manager Flexible

Cons

It can get repetitive at times

1.0
Nov 19, 2025

Depends on owner

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- hours are pretty much set and theres no overtime - LOTS of down time depending on location - honestly i enjoyed the non customer facing aspects of this job like the printing and creating because it was so straightforward

Cons

- i worked under different people, one was involved when asked and they both gave way too much responsibility too early on - heavy lifting, like they say 50 lbs but youll have heavier items that youll have to pray that move when you push - weird customers from time to time - we get it canada post is sm cheaper and random shipping websites are cheaper too and even for printing online sites are too but like what do u want me to do about that - no future in this, like MAX 5 years in this and people leave cuz theres no growth possible its just money hungry owners

Viewing 100 - 102 of 3,155 Reviews

Glassdoor has 3,241 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.