Is The UPS Store a good company to work for?

The UPS Store has an overall rating of 3.5 out of 5, based on over 3,244 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at The UPS Store to a friend and 44% have a positive outlook for the business. The best reviews about The UPS Store have been left by employees working as Retail Store Manager , The UPS Store Associate and Sales Representative .

Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Atlanta , Chicago , New York , San Diego , Houston , Los Angeles , San Antonio , Dallas , Austin , San Francisco , Orlando , Charlotte , Las Vegas , Miami , Philadelphia , Raleigh , Seattle , Birmingham , Frisco , Nashville , Sacramento , Denver , Washington , Brooklyn , Greensboro , Jacksonville , Tampa , Phoenix , Louisville , Indianapolis

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jun 7, 2017

*A+ Good people/Good Expeience

Store manager

Recommend

CEO approval

Business Outlook

Pros

* Employees will be required to learn and implement .SUPERIOR and excellent customer service skills. Face to face and phone interaction a constant. * If you did not before, you WILL become an expert in regards to multi-tasking, people skills, attention to detail, and working hard in a fast paced environment. * You will learn data entry of at least 40 WPM by default. * You will learn all aspects of a Retail/Customer service environment in a small business setting. which, in my opinion, is the way to go before heading up to the bigger companies.

Cons

*Raises are few and far between. You will learn pretty quick that is the case, so it's more of a choice(for applicant) than a con(on the company). Temporary dollar or two an hour or experience?

3.0

May 19, 2017

Not the best job, but not the worst

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

It's always neat to see the different odd/unusual items customers bring in to pack and ship. It's a pretty relaxed place to work, not usually stressful, and having easy going coworkers makes it better. Customer interaction is simple and the job is straightforward and mindless.

Cons

Poor store owners can really break the job. I don't feel that myself or any of my coworkers are paid nearly enough for the work we do. Store owners tend to not want to hire full time employees because they don't want to pay for the benefits they would have to pay.

3.0

Apr 18, 2017

Decent customer service job

Student, software engineer, ex-ups store employee

Recommend

CEO approval

Business Outlook

Pros

Easy work relative to other unskilled jobs with comparable pay.

Cons

No opportunity to develop meaningful skills or advance in position beyond a particular store.

Viewing 130 - 132 of 3,156 Reviews

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Jobs at The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity TEMECULA

Human Resources Assistant/Administrative Assistant

Digital Print Specialist / Center Associate

Part-Time Center Associate

Packing Printing and shipping The UPS Store

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

*A+ Good people/Good Expeience

Not the best job, but not the worst

Decent customer service job

Top companies for "Compensation and Benefits" near you

Jobs at The UPS Store