1.0
Jul 10, 2026
Toxic leadership and loss of experienced staff
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.
Cons
Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.
