Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Good benefits, frequent happy hours at nearby locations, catered lunch on employee birthdays, and more!" ((in 7 reviews)); "Management is diverse and for the most part you will be matched with your work style." ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 6 reviews)); "Managers and team leads are always available and respond quickly" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 5 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (106 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews

5.0

Feb 9, 2026

Great place

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

As much about employee satisfaction as customer satisfaction

Cons

Advancement for remote employees seems limited

1.0

Jan 9, 2026

Unprofessional Company- seek employment elsewhere

Product specialist

Recommend

CEO approval

Business Outlook

Pros

Most non-leadership people are qualified and good to work with.

Cons

The leadership is the worst I have ever encountered. Unprofessional, lack of communication abounds, out of touch with their employees, change for the sake of change, unqualified individuals seem to move up in the company.

5.0

Jul 24, 2025

Terrific place to work

Product designer

Recommend

CEO approval

Business Outlook

Pros

Fully remote. Good pay and PTO. Great coworkers and managers - no drama, no micromanaging. You're expected to do your job well and handle yourself and if you do everything's lovely. Reasonable workload, relatively low stress, plenty of support if overloaded. CEO has very high expectations on UI/UX quality and is heavily involved in design decisions, which can be good and bad, but it's a million times better than a CEO that doesn't care about design.

Cons

Nothing really notable. Pretty low 401k match.

Viewing 7 - 9 of 106 Reviews

Jobs at TherapyNotes

Senior Software Developer (Agentic Development)

Senior Software Developer

Senior Database Site Reliability Engineer

TherapyNotes

TherapyNotes reviews

Company ratings over time

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Reviews by job title

Great place

Unprofessional Company- seek employment elsewhere

Terrific place to work

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