TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
5.0
Jul 25, 2024

Lovely Place

Recommend
CEO approval
Business Outlook

Pros

-Snacks and Drink provided with the occasional food trucks. -Feel as one of the team members. From supervisors up to the CEO. -Willing to work with you regarding scheduling and flexibility for those who have kids. -Hybrid work schedule. -Extensive onboarding training that has you feeling confident once you are taking call solo. -Plenty of benefits to cover all that may come in life. -Awesome PTO policies. -Major holidays are paid time off to spend time with your family. -Very welcoming to LGBTQIA+ (I do not feel I need to hide my true self). -Work supplies are provided. -Great IT team for all PC issues that may occur. - Supervisors are helpful and quick to respond when needed. -Clean and well-kept work environment. -Area around the building is clean and properly maintained. -Managers and Supervisors have your back with unruly customers.

Cons

-Due to the nature of the job, you will come across some unruly customers. -Hotel seating in office which can lead to different desks daily. (I like to have my desk decorated)

1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

They keep free snacks in the caf

Cons

The management is a hot mess. Only people on the low end of the totem pole will be given points to improve upon, on fact you will only ever receive feedback if it's negative, but large issues amongst management goes unchecked. Communication between departments is soo poor that you can't find the information you needed in a timely manner to help your caller, but it is frowned upon to ask questions or ask for help. The expectations places on workers are assenine, as they are looking for work that is both speedy and perfectly accurate. The tasks they expect from you are not possible to do within a specific time frame and you are expected to be flexible enough that work can always carry over the end of your shift. I'm shocked they've finally decided to start paying for that extra labor, as they will othetwise slowly raise your workload with no extra pay. Despite way this company likes to parade themselves as a safe and progressive work environment, I saw no evidence of competency training based on the way I was treated, both as a queer and disabled individual.

Viewing 19 - 21 of 106 Reviews

Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.