Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

60% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 13 reviews)); "Good benefits and willing to help you with problems" ((in 11 reviews)); "nice place to work, friendly people" ((in 10 reviews)); "Salary is comparable to area" ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"There is no training or professional development." ((in 13 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 12 reviews)); "Upper management and Directors treat employees poorly." ((in 10 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 8 reviews)); "Terrible leadership." ((in 7 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

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Thompson Hospitality

Thompson Hospitality reviews

3.5

60% would recommend to a friend

(234 total reviews)

Warren Thompson

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Thompson Hospitality has an employee rating of 3.5 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

234 reviews

1.0

May 17, 2026

Decent pay but chaotic corporate standards and expectations

Chef

Recommend

CEO approval

Business Outlook

Pros

The Salaried pay is decent.

Cons

Corporate standards are non existent, corporate bases their standards off personal preferences and not corporate standards. So the standards are always different based off who you’re dealing with at the time. They will say it’s a 50 hour work week but that’s a lie, they would work you around the clock if it means they don’t have to pay their hourly associates. If you read this take this advice and go for a properly ran company like Aramark, sedexo, or compass.

Thompson Hospitality Response

1mo

Hello, My name is William with the HR Department, I am sorry to learn you have had a bad experience with Thompson Hospitality. Please reach out to us at https://support.thompsonhospitality.com/hc/en-us We would like to see what we can do to resolve your complaint. Thank you for your feedback.

4.0

Apr 27, 2026

Great leadership, but growth opportunities are limited

Web designer

Recommend

CEO approval

Business Outlook

Pros

Great leadership and fulfilling work. Great work life balance as well.

Cons

Limited growth opportunities and the work can become repetitive.

4.0

Jan 21, 2026

Good place to make money

Bartender

Recommend

CEO approval

Business Outlook

Pros

Busy locations Nice managers Discounts on food

Cons

Sometimes they understaff to reduce labor costs which can make shifts unnecessarily stressful

Viewing 106 - 108 of 234 Reviews

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Thompson Hospitality

Thompson Hospitality reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent pay but chaotic corporate standards and expectations

Great leadership, but growth opportunities are limited

Good place to make money

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