Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 12 reviews)); "Good benefits and willing to help you with problems" ((in 11 reviews)); "nice place to work, friendly people" ((in 9 reviews)); "Salary is comparable to area" ((in 5 reviews)); "Friendly coworkers, great immediate manager, GM and AGM pretty cool" ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 13 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 12 reviews)); "Upper management and Directors treat employees poorly." ((in 8 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 7 reviews)); "Working brutal hours also meant a poor work" ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

1.0

Sep 12, 2016

Corporate Needs to do Better

Manager

Recommend

CEO approval

Business Outlook

Pros

Being at a university, the summer breaks are great. Not to many students to deal with!

Cons

Where do I begin. I used to be proud to work for a minority owned company but since I've been with the company for over 2yrs, I'm embarrassed to say I'm a manager with TH. The biggest issue is the hiring process. I hired so many people over the summer and I'm STILL waiting for them to be entered in the system. The hiring process is ridiculous for a minimum wage job!!!!!! To who ever is responding to these reviews, take a break and enter the hourly associates into the system so we won't be so short staffed! Ya'll know August and September are the busiest months because ya'll see the money coming in. My employees are tired and so are the managers and it's not even a month into the school year. I've read through a lot of reviews and as a manager, I 100% agree with the cons! I used to think it was just my unit but I see that's not the case! This job will leave you lifeless. When you do have a free day, you'll be too tired to enjoy it. I can go and on because I have helped multiple accounts within TH and it's the same BS. TH please get it together, if not for us, do it for the HBCUs we are serving!

Thompson Hospitality Response

9y

At Thompson Hospitality people are our “number one” asset. As a manager you are a very important team member who should feel loyalty and team spirit. Our CEO and our team work hard every day to try and develop a culture that will make our associates proud to work together at every level. We recommend that you contact your HR representative and start teaming with us to make every minute of your job count towards positive growth and performance for you and your staff. There are ways that we can help and we are here to support you. We appreciate your feedback and look forward to working alongside you and the TH team on campus. Thank you.

1.0

Aug 30, 2016

Chef

Recommend

CEO approval

Business Outlook

Pros

I have no comment on pro

Cons

No quality of life. Work hard without reward. Only compensation

Thompson Hospitality Response

9y

Chef, thank you for your feedback. At Thompson we are working hard to ensure all of our employees follow our mission to provide a positive experience to every relationship we are involved in, one guest, one client and one team member at a time. Respect for our employees in central to achieving our mission. We will continue to train all of our Managers and Employees to meet this commitment. Thank you.

1.0

Aug 25, 2016

Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quarterly Bonus (only if sales goal met)

Cons

Long Hours. Hiring process take FOREVER!. High turn-over rates.

Thompson Hospitality Response

9y

Thank you for your feedback. We take the comments and feedback from employees seriously. To that end, we are continuously looking at ways to streamline the hiring process. Admittedly, the process can take longer during our peak hiring seasons. Going forward, if you feel the process is taking longer that expected, please connect with your Manager or HR Business Partner for an update. Thank you.

Viewing 184 - 186 of 234 Reviews

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