ThoughtSpot reviews

3.7

68% would recommend to a friend

(458 total reviews)
avatar

Ketan Karkhanis

74% approve of CEO

60% positive business outlook

ThoughtSpot has an employee rating of 3.7 out of 5 stars, based on 458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ThoughtSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

458 reviews
4.0
Mar 16, 2024

Great until acquiring Mode

Recommend
CEO approval
Business Outlook

Pros

Great benefits, great family-like culture, and everyone worked together to help the customers. The acquisition of Mode created separation and many of the leadership started to leave or laid off due cost savings and AI focused work.

Cons

Many of the jobs were outsourced to India. If you were not Indian decent or related then you felt like an outsider. They tried to make everyone inclusive but culturally not possible due to the ratio.

5.0
Jul 10, 2018

Member of Technical Staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest engineers in the valley at this company. Many have backgrounds at the larger name brand companies, Amazon, Facebook, Google, etc. Almost of the C suite people are already extremely well accomplished; you can check the company website to see their bios. This gave me a lot of confidence in the company when I joined and that confidence has only grown since I've been here. This company is going all the way to IPO, I can feel the energy and am on the ground level witnessing all of the incredible stuff we are building. Very excited for the future of this company. Perks are quite good- free lunch and dinner and a bunch of great snacks.

Cons

Diversity is a big pain point- the majority of the engineering team is Indian male. Considering I fall into this category, it doesn't affect me as much but I can see how it would be slightly off for people with different backgrounds. However, I don't envision that people would treat others with different backgrounds differently. People at the company have been very accepting and nice.

avatar
ThoughtSpot Response
7y
Thanks for your feedback. We are tackling diversity and inclusion on a few different fronts-- both in recruiting and in supporting our underrepresented minority team members who already part of our community. Hope you will help us in these efforts!
2.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Smart people in pockets of the org who genuinely care and health insurance.

Cons

• Sales leadership is deeply misaligned with what good enablement looks like. The VP of Sales lacks meaningful experience (less than two years as a rep before jumping to a leadership role), and unfortunately, it shows. • Instead of developing the team, leadership frequently inserts themselves into late-stage deals and plays games with pricing, often creating more chaos than support. • High turnover in sales isn’t just a trend—it’s a red flag. There’s a constant revolving door, which speaks volumes about the internal culture. • Minimal onboarding or enablement for new hires. You’re expected to ramp yourself while navigating unclear processes and shifting priorities. • Morale is low and transparency is lacking. Decisions are top-down and rarely in the best interest of the team.

avatar
ThoughtSpot Response
1y
Thank you for your candid feedback. We're sorry to hear that your experience didn’t reflect the standards we strive to uphold. While we’re proud of the many talented individuals across our teams, we recognize that consistent leadership, strong enablement, and a healthy sales culture are critical — especially in a competitive and fast-moving environment. High turnover and inconsistent onboarding are real concerns, and we’re actively working to address both with more structured programs, clearer processes, and a stronger focus on coaching and development. We take feedback like this seriously. If you're open to it, we’d welcome the opportunity to hear more — please feel free to reach out to me directly or connect with your HRBP. Your perspective helps us improve. Thank you again for your contributions to ThoughtSpot.
Viewing 46 - 48 of 458 Reviews

Glassdoor has 472 ThoughtSpot reviews submitted anonymously by ThoughtSpot employees. Read employee reviews and ratings on Glassdoor to decide if ThoughtSpot is right for you.