ThoughtSpot reviews

3.8

70% would recommend to a friend

(452 total reviews)
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Ketan Karkhanis

79% approve of CEO

64% positive business outlook

ThoughtSpot has an employee rating of 3.8 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ThoughtSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

452 reviews
1.0
Dec 30, 2021

I wish I was warned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Hard working people. Amazing healthcare.

Cons

About the Design team -  You will be constantly bullied, your designs will be insulted in team reviews, and that will just be the beginning. Feedback will be frustratingly inconsistent -- one week your designs will be amazing, the next week "horrible". Crudely expressed criticisms of your work may also be posted on the team slack channels (especially Eng and PM channels). Things tend to get much, much worse during your 1-1s. One might assume the bullying is only focused on the old team -- unfortunately, new hires are not spared. There are some exceptions of course. If you are a favorite, you'll get free reign and receive a "Specialty Role". That's a real title, communicated officially. Yes, I wish I was kidding. The whole thing is set up to make you feel incompetent. Yearly reviews serve to exhibit your failings and brush your achievements under the rug. I initially thought this was unique to me, but then I asked multiple teammates. It is almost indiscriminately a demoralizing process. Cross-functional collaboration is so bad that half of the product team does not want design reviews. Most projects get derailed during design reviews. There have been cases of PMs keeping the design org in the blind and shipping work without approval. The designer is subsequently publicly shamed. Then there are occasional displays of toxic behavior from leadership. Fingers are pointed at everyone from HR to PMs, Eng leads and even exec staff so that the design leadership can avoid taking ownership or accountability for their own mistakes.  On the bright side, these things don't happen every day, just once a week. The design leadership also practices what could be best described as whimsical decision-making. There have been multiple instances where they turned from actively growing/hiring a team (under the design umbrella) to laying off the whole team within just 2-4 weeks. None of these layoffs seemed strategic or funding-related, and they didn't turn into more headcounts in the design org. Basically when the leadership finds it hard to show any work progress, it throws  "non-designer" roles under the bus as a distraction.  In a notable instance, the entire user research team was sacrificed. Needless to say, the leadership does not believe in user research and makes stuff up about user behavior, because "that's how Apple does it". (That's the unofficial design principle.) Speaking of Apple, Steve Jobs (RIP) influences most of the design decisions at ThoughtSpot. The irony here being Steve Jobs was not a designer. I have witnessed a new low of ineptitude. Earning top dollar. In a private, for-profit company. In a ruthless industry. It is sad to see terms like "poor performance" and "inability to handle the work" are selectively applied to non-management roles. The exec staff has to be aware of some, if not all, of this mess. They seem to be unable or unwilling to correct it. Hope there is a real change soon. I wish I was warned about all this.

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ThoughtSpot Response
4y
Thank you for sharing your feedback. I'm truly sorry to hear that your experience at ThoughtSpot was so challenging. We definitely take these types of allegations seriously and I feel confident that if they had ever been raised to HR or leadership, we would have done everything we could to better understand them. I invite you still to reach out to me if you'd like to discuss any of this further. We are committed to creating a work environment that allows our employees to do the best work of their careers.
3.0
May 13, 2020

Massive Growing Pains

Recommend
CEO approval
Business Outlook

Pros

Product is amazing Benefits are great Leadership does their best to be introspective Everybody is super helpful and very collaboration focused

Cons

It is difficult to land new deals at ThoughtSpot. Majority of transactions are heavily skewed towards strategic customers. Sales culture is becoming extremely process driven and it's taking out a lot of the creativity. Overcomplicated sales process, large amount of hours spent on maintaining spreadsheets, and massive favoritism for former AppD & Qlik people.

4.0
Jun 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Get a job here to learn and earn. * Great pay and benefits * Colleagues are motivated * Company appears to be growing * Great place to learn

Cons

I've seen plenty of people get laid off or terminated without a second thought. After the most recent layoff, the CEO said something to effect that "We're not family" so don't expect any loyalty. The culture is definitely changing towards a hired mercenary type of environment. My most recent manager had little interest in supporting his people. He never congratulated any of his direct reports on a work anniversary, personal achievement, or even a birthday.

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ThoughtSpot Response
4y
Thank you for raising these concerns. Supporting our people to do the best work of their lives, help our customers realize value, and make a meaningful dent in the universe is our first and top priority. The best way to do this is to operate as a business and do what's right for the entire team, even if those decisions are hard to make. That in no way means we cannot celebrate fellow Spotters or share in each other's life moments. We appreciate you sharing your feedback as we strive to do better.
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Glassdoor has 466 ThoughtSpot reviews submitted anonymously by ThoughtSpot employees. Read employee reviews and ratings on Glassdoor to decide if ThoughtSpot is right for you.