Thoughtworks reviews

3.1

50% would recommend to a friend

(3,434 total reviews)
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Mike Sutcliff

56% approve of CEO

25% positive business outlook

Thoughtworks has an employee rating of 3.1 out of 5 stars, based on 3,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoughtworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

I always had confidence in our ability to deliver and quickly develop our client's trust. It's a real credit to the recruitment process, a conscious effort not to use 'key selection criteria' or put people into competency boxes. My colleagues and I never stopped learning or growing. There's a training allowance, a book allowance and plenty of opportunity to learn from others. The tech radar and other internal projects end up being educational as well. ThoughtWorks makes a concerted effort to create a sense of belonging amongst consultants, regular events, funded lunches, nice offices, training and many after-hours events provide an opportunity to get involved. Some will say cult-like but I didn't see it that way. There's a lot, but it felt optional and inclusive. An organisation that puts rubber to the road on social and economic justice issues. There are continuous stories of the positive impact that ThoughtWorkers are having in places less fortunate. Some great stories to tell from across the world. Marketing does a creative and professional job of putting it all together, the paid gigs and the social impact programs.

Cons

Having clients accuse the group of being arrogant. "ThoughtWorks asks us to be customer-centric but refuses to empathise with our own situation" was something I heard often. In fairness, they hire highly talented people, but some come with an extra dose of hubris that few appreciate. Despite an abundance of meetings to discuss and ideate the future of ThoughtWorks, the leadership group failed at articulating a common purpose or prioritised goals. The result was conflicting messages and little understanding of what was expected, let alone measures of success or the opportunity to change direction. There is very little bureaucracy which is good, but the vacuum has been filled with office politics. Take care, it wasn't always clear who was really in charge and whose interests their agenda served. Voice of the customer was completely absent. The business tolerates poor, often unprofessional, behaviour between employees and clients alike. It's not rife, but can be unpleasant to endure and disappointing to witness. After twenty years operating what seems to be the same model, I don't believe ThoughtWorks knows what it, or its customers want. Even worse, it may not care.

3.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of talented and technically strong people. Flat Hierarchy. Open culture. Good work life balance. Management listens to you. Opportunity to work at different locations. Opportunity to work with latest technologies and frameworks.

Cons

Not much technically challenging projects. Most of the projects are simple web or mobile apps. Too much focus/importance on speaking at conferences and using latest technologies, not caring enough of what suits best to the project. Higher attrition. So many good people have left the organization in the recent time. Overall quality of people is reducing.

5.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic talent, great attitudes, minimum layers, open culture, liberal environment.

Cons

The company struggles between balancing between internal culture and accommodating to client needs. The engineers enjoy a lot more career opportunities as compared to other roles.

Viewing 3259 - 3261 of 3,434 Reviews

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