Is TierPoint Raleigh a good place to work?

Employees in Raleigh have rated TierPoint with 3.4 out of 5 stars in 22 anonymous Glassdoor reviews. To compare, worldwide TierPoint employees have given a rating of 3.4 out of 5. Search open jobs at TierPoint in Raleigh or explore more of the top rated companies in Raleigh .

Does TierPoint pay well in Raleigh?

TierPoint employees working in Raleigh rate their compensation and benefits with 3.6 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all TierPoint employees. Browse TierPoint salaries in Raleigh to find out how much you could get paid.

How is the work culture at TierPoint in Raleigh?

Employees in Raleigh have rated TierPoint with 3.6 out of 5 for work-life-balance (equal to company-wide rating), 3.9 out of 5 for diversity and inclusion (equal to company-wide rating), 3.5 out of 5 for culture and values (equal to company-wide rating) and 3.6 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are TierPoint employees in Raleigh?

66% of employees in Raleigh would recommend working at TierPoint to a friend, compared to 65% of TierPoint employees worldwide . This is based on 22 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 17 reviews)); "Great work life balance" ((in 12 reviews)); "Great Leadership" ((in 11 reviews)); "Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 9 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint Raleigh reviews

3.4

65% would recommend to a friend

(22 total reviews)

Jerry Kent

70% approve of CEO

65% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.5

Senior management

Employees in Raleigh have given TierPoint a rating of 3.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most employees have a good working experience in Raleigh. The TierPoint employee rating in Raleigh is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

4.0

Feb 17, 2021

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are great and management is invested in your development. The company values a work-life balance and customer service is top priority.

Cons

Needs more established paths for career growth

TierPoint Response

5y

Thank you for sharing your TierPoint story! Career pathing is most certainly a priority for us and we are working hard on growth opportunities for multiple positions, including BDR! It's our job to keep the (new, exciting, learning etc..) challenges, opportunities and exposure readily available to our strong and devoted team members! It is a great time to be a TierPoint employee!

2.0

Sep 4, 2020

RUN!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Use this company as a learning tool for growth and impact to be used at your next location.

Cons

It’s all about the money. Not the people. Not the family, Not the community. Not in building relationships.

TierPoint Response

5y

Thank you for sharing your feedback. We are sorry that you did not have a pleasant experience while on our team. We would love to hear more in depth examples of your experience and can assure you that you can confidentially reach out to our HR team to share them in a safe place. These are the things that we need to know about so we CAN make better.

1.0

Jan 22, 2020

Worst Management, Old Network, Low Pay

Network engineer ii

Recommend

CEO approval

Business Outlook

Pros

There is nothing good about working for this company.

Cons

- No training whatsover - You got coworkers that a guessing along they way and act like the know what they are doing -Director has insecurities and pushes it down to lower management (Micromanaged) -If you have 5+ years of real IT experience and know what you are doing dont even think about getting a job here. There are alot of other companies out there that will give you a job -There pay circle is designed to pay you less despite of your base salary -No bonus -Their health insurance is very expensive - Everything is breaking for this company -A lot of politics -Bad culture -The company is lossing customers everyday

TierPoint Response

6y

Thank you for taking the time to share your concerns. We are sorry to hear that your experience with TierPoint has been unpleasant. No company’s perfect, but enhancements to our culture are ongoing (especially when it comes to employee compensation and benefits)– and we invite you to contact a member of our HR team, with whom your conversations will remain confidential. We hope to hear from you soon.

Viewing 10 - 12 of 22 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Data & Reporting Analyst

Operations Technician I

Operations Technician I

TierPoint

TierPoint Raleigh reviews

Ratings by category

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Reviews by job title

Great company

RUN!!

Worst Management, Old Network, Low Pay

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