Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jul 17, 2024

Great Work Culture

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

After working at TP for three weeks, I have experienced nothing but a collaborative, supportive, and genuine work culture. Everyone is easy to work with and open to sharing new ideas - which is refreshing!

Cons

I have no cons to share at this time.

TierPoint Response

Thank you for taking the time to stop by our Glassdoor page! We are so glad to hear your experience with our TierPoint culture is going well. We appreciate you and all you do for TierPoint!

3.0

Jun 24, 2024

Good salary, tons of pressure

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good base salary, decent portfolio of products to sell, lots of green field

Cons

Management is a nightmare. Lots of change without much direction

TierPoint Response

Thank you for taking the time to share your feedback! We're glad to hear you're having a great experience in your role. If you ever have concerns you would like to share, don't hesitate to reach out to your HR team for a confidential conversation. We appreciate all you do for TierPoint!

5.0

May 17, 2024

Good company

Data center operations technician

Recommend

CEO approval

Business Outlook

Pros

Good for expirence and work life balance.

Cons

Taking time off can be difficult to schedule. Overtime is very strict.2/3 shifts are 1 person shift.

TierPoint Response

Thank you for sharing a review! That's wonderful you are gaining great experience. We know how important work-life balance is and are glad you are experiencing that with TierPoint. Thank you for providing honest feedback about the difficulties with taking time off and overtime. HR is always here to listen to feedback and concerns our employees have. Thank you for all you do, we appreciate you!

Viewing 34 - 36 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I