TierPoint reviews

3.6

69% would recommend to a friend

(93 total reviews)
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Jerry Kent

86% approve of CEO

67% positive business outlook

Reviews by job title

93 reviews

Reviews about "Culture"

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4.0
May 2, 2018

Data Center Operations Technician 2

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment. TeirPoint really strives to make sure employees feel included at the company.

Cons

Communication between groups can be a little vague at times.

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

None really, other than being able to telecommute, and that has been recently taken away from employees that are within 45 miles of an office.

Cons

Ahh, where to begin? First of all, I have worked for some really great technical companies in my 30+ year career working with and managing most any platform that can run Unix or Linux, Hewlett-Packard (Pre-Carly...lol), AT&T, Georgia Pacific, Delta Airlines, IBM to name a few, but Working at Tierpoint was the worst of the worst, and being that I have had the opportunity to work at many different companies and cultures, I know a bad egg when I see it. Tierpoint is a server hosting company with mix of various flavors of unix/linux and windows. The unix/linux environments are so disorganized, anyone coming in new would struggle due to lack of documentation of internal procedures (internal management of monitoring, locating ip addresses / hostnames of servers, locating vcenter or vcd information for the servers they manage, and you are criticized if you ask questions. I would say someone coming in new with a solid unix/network/storage background would struggle for the first year or so just trying to figure out where everything is and the 10,000 wiki pages that contain documentation, then having to deal with a director that only looks at how many tickets you close. that coupled with the fact that direct managers change out about once every 18 months ( I have reported to 2 different managers in less that 2 years and the current one is on the way out). There are some sharp people at Tierpoint, but there is absolutely zero teamwork among them. After 1 year and 11 months, I had enough, also, I had accrued approx 2 weeks of vacation that I was not paid after I left the company, when I enquired about it through the HR dept, I was informed of a "small change" in 2017 to the "employee handbook" that was kept quiet. Out of all the companies I have worked for, I have never heard of a company not paying out accrued vacation when leaving their employment either voluntarily or involuntarily, but with the track record that Tierpoint has with it's employees, I am not surprised. So the bottom line is , if you have better that average unix/linux/vmware / storage skills, there are much better places to work with better pay and less aggravation than Tierpoint.

5.0
Jan 9, 2018

Change is Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are investing in several functions to bring in top talent, and they are finally shifting to becoming a CX designed company. They acquired so many entities and the bad reviews here reflect the growing pains. The good news is that great decisions are being made to position the company for growth. The industry is looking at TierPoint more than ever before and things are shifting in the right direction. It will only get better.

Cons

The change is not complete yet, but that is the opportunity for anyone coming...they are so open to allowing outside, new talent helping to shape the future of the company. Not all functions are centralized, but changes are happening there too to consolidate multiple offices within the same region.

Viewing 82 - 84 of 93 Reviews

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