Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jan 2, 2022

Never a dull moment

Senior sales engineer

Recommend

CEO approval

Business Outlook

Pros

If you are looking for challenging and exciting job that is never repetitive or not rewarding. This is the job for you. Work with the best OEM's and VAR's in the industry while designing leading edge solutions for customer/prospects looking to take their company to the next iteration of their business.

Cons

Work/Life balance is something I struggle with as I enjoy what I do, but it also makes the job difficult at times to know when to step away from the keyboard.

TierPoint Response

3y

Thank you for sharing this great feedback! It looks like you have been with TierPoint for quite some time , so it is great to hear that you have continued to have great experiences & love what you do here. Thank you for all that you do!

2.0

Jan 2, 2022

Easy job, bad pay and no benefits

Data cetner tech

Recommend

CEO approval

Business Outlook

Pros

Super easy job, co-workers are usually good.

Cons

Burn out due to lack of pay, Tierpoint thinks 3% raise every year is sufficient, bad managers, worse CEO. They will send a company wide email once every 1/4 about how much money the company makes, I've sent multiple emails after this email comes out about raises, and nothing comes of it. This company DOES NOT value you.

TierPoint Response

3y

Thank you for this feedback. We appreciate these comments as they help us continue to make changes for our employees. We strive to create a welcoming environment for all employees so we are sorry to hear that has not been the case for you. Please don't hesitate to reach out to the HR department if you'd like to discuss some of these concerns any further. We truly value all of our employees and the feedback YOU provide to help us get better!

4.0

Dec 16, 2021

Great Company

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Great leadership, benefits, collaboration, and flexibility.

Cons

Sales makes deals ahead of their headlights. Projects and procurement take far too long.

TierPoint Response

3y

Thank you for taking time to share your thoughts. We agree that we do have some great leaders here & the collaboration amongst teams is top notch! We always appreciate constructive feedback as it helps us continue to make improvements, so thank you for your advice & your service to TierPoint.

Viewing 118 - 120 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Never a dull moment

Easy job, bad pay and no benefits

Great Company

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