Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Apr 26, 2021

Great Company run by Great People

Sales

Recommend

CEO approval

Business Outlook

Pros

Approachable leadership and support teams.

Cons

Nothing too drastic, just standard internal issues that comes with a growing company. The client implementation process is probably the area with the most need for improvement.

TierPoint Response

4y

Thank you for taking the time to share your experience at TierPoint! Your feedback is very important to us. TierPoint is all about collaboration and working together toward common goals, so we are thrilled to see your positive feedback regarding our approachable leadership and supportive teams. We are always looking for ways to further enhance our employee experience, and your feedback about the client implementation process is helpful to us as we grow and progress. Thanks again for your service at TierPoint and sharing your thoughts.

3.0

Apr 19, 2021

Good Starter Company

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Great Co-workers, lots of helpful information about the job requirements.

Cons

Left to learn the information on your own, and most questions are answered with a link to the companies internal documentation website.

TierPoint Response

4y

Thank you for stopping by and sharing your experience as a member on our HDS team. TierPoint certainly agrees that we have great people on our team. We are happy to hear that the information for the job requirements were helpful as well. We would like to hear more about your experience. If you would like to contact the HR department to further discuss your concerns, we would be happy to set time up to connect.

4.0

Apr 15, 2021

Great Company with lots of upside

Sales

Recommend

CEO approval

Business Outlook

Pros

growth, leader, technology, people and management

Cons

internal process can be slow

TierPoint Response

4y

Thank you for your feedback! TierPoint is committed to our growth in all areas, and we agree that we have outstanding management and great people. We appreciate you speaking up about internal processes. The more we know, the more we can improve the experience of our employees. If you would be interested in sharing more of your feedback more specifically, please reach out to the HR department and they can confidentially listen and discuss your experience further with you.

Viewing 142 - 144 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company run by Great People

Good Starter Company

Great Company with lots of upside

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