Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 12 reviews)); "Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "low pay, high stress." ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Mar 11, 2020

Great Place to work and grow

Engineer

Recommend

CEO approval

Business Outlook

Pros

I am working with Tierpoint for almost 4 years now. I started my career as Junior tech and today I am a Network Engineer. If you really looking for a company where you can flourish you skills and learn more Tierpoint is the place. Management and HR will help you grow if you show progress in career path. Tierpoint have Senior skilled Engineers who will also help you understand techincal aspects of bussiness when you work on projects. Best thing about our managers are they have good technical background and will help you with projects. Its like a Family environment. I love waking up everyday and working with my team mates

Cons

For starters pay rate wont be that high but its decent. I wish it was a bit more.

TierPoint Response

6y

Thank you for taking the time to share your employee story. We love hearing about your career growth at TierPoint and encourage you keep flourishing within the organization. Recently, we enhanced our training program by offering more fresh content taught by experts around the world. We also routinely work hand in hand with managers to develop more hands on approaches for employee development. It’s wonderful to hear that you are learning from your peers everyday too. We agree that we have brilliant minds at work and at play within our TierPoint family!

5.0

Mar 2, 2020

Fast-paced, but great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

TierPoint may not be for the faint of heart, but if you are willing to put in the hard work, you will definitely see the rewards! Management does a great job of providing flexibility when needed and "doing the right thing" is always a priority. Vacation time is better than any of the companies I worked with in the past and health benefits are great. There are a few great employee programs that are really pushing a stronger overall culture throughout the company (which I know can be hard to do with people so spread out!). Most teams are very collaborative and leaders can be very empowering. I have had an overall great experience here so far.

Cons

No company is perfect, and TierPoint is no exception. If you are not comfortable with change or fast-paced environments, TierPoint might not be the best fit for you. Be ready to jump in and get your hands dirty!

TierPoint Response

6y

Thank you for taking the time to share your experience at TierPoint. You are so spot on when you shared that “Doing The Right Thing” is priority. We have a company award call the Game Changer that was built on that concept as its foundation. We are a fast-paced environment and we DO welcome changes. Above all, we are a team of doers across our geographic footprint and that, in our opinion, is why change can be so evident at TierPoint!

4.0

Feb 20, 2020

Overall Good Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Direct Leadership is god, flexible company

Cons

all about the bottom line

TierPoint Response

6y

Thank you for taking the time to share your experience at TierPoint. We work hard to ensure that we are a flexible company in all that we do. If you are ever interested in providing more details regarding your perceptions of "the bottom line" we welcome this conversation. We invite you to contact a member of our HR team, with whom your conversations will remain confidential. We hope to hear from you soon.

Viewing 160 - 162 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

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Great Place to work and grow

Fast-paced, but great company

Overall Good Company

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