Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jul 18, 2019

Good place to work!

Architect

Recommend

CEO approval

Business Outlook

Pros

Career growth opportunities, recognition for success, a leadership team willing to engage when needed and an environment conducive to a good work/life balance.

Cons

No cons to speak of.

5.0

Jul 18, 2019

A great place to work

Isms program manager

Recommend

CEO approval

Business Outlook

Pros

- challenging, positive work environment - opportunities for professional growth, support of same form management - Management emphasizes importance of work/life balance; generous PTO allotment per year -opportunities for promotions from within company - fair pay, good benefits - expected behavior is clearly documented and explained; no surprises

Cons

Not cons experienced during my time thus far at TierPoint.

5.0

Jul 18, 2019

Working at TierPoint

Vice president, sales

Recommend

CEO approval

Business Outlook

Pros

Some of the strongest talent in the industry. I am amazed by many of our sales folks, but also our Sales Engineers and Solutions architects, which are essential to our success. It is actually some of the review I have seen that are causing me to write this, because they couldn't be more off. I can only assume they are written by disgruntled employees. Also, we have been built on acquisitions, so I can empathize that change is hard and we have seen a lot. That said, if you cant embrace change in Telecom, you should not be in Telecom. I have been in this industry for over 25 years, and no company is perfect, but we have a CEO who in my opinion, cares more about his employees than a majority of the CEO's out there. He also cares about our culture and just as importantly....our customers. Again, I am less than 2 years here, but have been thoroughly impressed by the people and the company. I came from an ugly culture and this has been very refreshing.

Cons

Working through integration issues is always a challenge and can effect morale, but I have been here almost two years, and while we have had issues, every company has and the dedication from the Senior Team on down is apparent on a daily basis

Viewing 166 - 168 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

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