Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Mar 9, 2018

It Beats a Blank

Engineer

Recommend

CEO approval

Business Outlook

Pros

Growing Company, Room for Advancement, Pay is Decent, Remote Work. What you learn from working there will make you a rockstar somewhere else.

Cons

Some of the people, mostly those who have worked there in the past did more complaining than working. Had to bring cheese to work everyday to go with the Whine! Its a business not a social club, and we are there to do a job not to make buddies.

2.0

Jan 25, 2018

A lot of work, lack of focus, infighting and politics

It operations manager

Recommend

CEO approval

Business Outlook

Pros

Ability to work with great people and new products. Limited travel and flexible schedule. Successful CEO who’s led other businesses to growth.

Cons

Thankless work combining businesses after merging and acquiring other businesses. Constantly shifting priorities cause employees to burn out and quit. average pay, expensive benefits

5.0

Jan 9, 2018

Change is Here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are investing in several functions to bring in top talent, and they are finally shifting to becoming a CX designed company. They acquired so many entities and the bad reviews here reflect the growing pains. The good news is that great decisions are being made to position the company for growth. The industry is looking at TierPoint more than ever before and things are shifting in the right direction. It will only get better.

Cons

The change is not complete yet, but that is the opportunity for anyone coming...they are so open to allowing outside, new talent helping to shape the future of the company. Not all functions are centralized, but changes are happening there too to consolidate multiple offices within the same region.

Viewing 250 - 252 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner