Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Jul 15, 2017

Merepoinf

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some decent employees. Bagels on Wednesdays. On Friday we can wear Jeans.

Cons

Where to start? C Suite knows cable, not Data centers or managed hosting, and they're completely insulated from front line reality. Form before function is the norm, worry more about what's in a report versus what's actually going on. Hosted Solutions ppl rule the roost, and they're pompous, infallable and arrogant to a person. Organizational structure encourages pushback and buck passing from team to team and results in significant delays for client issue resolution.

1.0

Jul 14, 2017

Churning and Burning Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It better than working at a fast food place. TP will be sold soon and the name will change again.

Cons

It can be a very toxic and negative culture. CEO is money driven only, employees and management are overhead and treated like it.

1.0

May 24, 2017

That place is HORRIBLE! Stay AWAY!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You meet some good people.

Cons

EVERYTHING!!! Upper management treats you like dirt. They try to use scare tactics on you. No career advancement, dead end job. The CEO is smart, but only cares about the $$$. Management does not care about their employees. The managers that do care have little to no power in making a difference. As mentioned in earlier post. It's a territorial place. Egos are flying high and all over the place. The place became toxic. If you're looking for just a paycheck and can deal with childish practice, then this place is for you. My advice to anyone thinking of working at Tierpoint is to keep moving along. Nothing to see here...

Viewing 262 - 264 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner

Operations Technician I