Tire Discounters reviews

3.8

63% would recommend to a friend

(321 total reviews)
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Jamie Ward

82% approve of CEO

61% positive business outlook

Tire Discounters has an employee rating of 3.8 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tire Discounters employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

321 reviews
2.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Hard working staff. Nice new physical environment to work in. Service staff is knowledgeable and the team is very customer centric.

Cons

Regional Leadership through forced intimidation towards GMs cause them to steal from their sales staff to meet their quotas creating animosity. Elementary impersonal phone scripts for sales. Top sellers of the company should be exempt from script. If the script is not correctly spewed on shopped calls you get to go for a training held by someone who can't out sell you, after shop hours . Your already 13 hour day turns into 15 hours away from your family. Love the punishment for a job well done.

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Tire Discounters Response
9y
Thank you for your review, we truly appreciate your gift of feedback. Tire Discounters prides itself on outstanding customer service to our customers AND our employees. We understand how you feel about the phone script and have heard similar comments from newer associates. What we have discovered over our 40 years is that the phone script keeps our selling associates on track and never intended for it to be simply read. We just want to make sure selling associates cover the values that separate us from the competition. We have also taken note of your other concerns and will be addressing those internally. Thank you very much for taking the time to share your concerns. For future discussion we encourage you to reach out to your direct manager or HR representative so someone can champion concerns on your behalf.
4.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

TD Really Cares for the well being of their customers! Its Not all talk!

Cons

Sometimes Management isn't consistent on the message being delivered.

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Tire Discounters Response
9y
Thank you for your review. You are right, we do care. Not only about our customers but also about our employees. We strive every day to earn your trust. New exciting communication tools are under way and will be rolling out soon – stay tuned!
4.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Education and coaching. Regional management support. Plenty of great people to reach out to. Reasonable hours. Stores are typically well staffed.

Cons

Income can be unsteady. Never have 2 days off in a row. Too many ways to deduct bonus. I feel like pay could be better.

Viewing 271 - 273 of 321 Reviews

Glassdoor has 324 Tire Discounters reviews submitted anonymously by Tire Discounters employees. Read employee reviews and ratings on Glassdoor to decide if Tire Discounters is right for you.