Toast Inc reviews

3.8

69% would recommend to a friend

(1,681 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Mar 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Toast cares about its employees and customers, and still has a close-knit feel even with a large, remote staff. The Toast platform provides everything customers need, which makes it a great product to support. Toast is a good place to work if you're self-directed, love supporting restaurants, and want to work for a large company. There are a fair amount of opportunities to grow at Toast. Compensation is on the lower side, but I did receive RSUs which was nice. Excellent work life balance.

Cons

They make too many products, making it difficult for customers to onboard. When I worked there, I was hired into a position that was newly created. No one had a clear idea of what I was supposed to do, and it became clear that there are many departments and ambiguity around why certain roles exist and what they're expected to accomplish. In the course of 7 interviews, no one could express specifically why my role was needed. Many of the folks I worked with had roles that were quite nuanced, so you'll succeed here if you know how to maneuver through large corporations with bloated teams many acronyms. Be ready for a corporate structure with multiple layers of management, where it can take a long time to make a meaningful impact.

Viewing 298 - 300 of 1,681 Reviews

Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.