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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 7, 2025

      High pressure role with Benefits

      Customer care specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay, bonuses, stock - Nice central office, snacks and coffee machines - Helpful and inclusive team - Hybrid role to come in 8 days/month - Attractive product - Constantly developing product, lots of room to learn - Lots of cross team work with different departments

      Cons

      - High stress role - Entitled and rude customers - You regularly need to explain every ASAT under 4* - Not enough support when going from training to live - Common burnout and stress in team - High pressure from Managers to constantly improve and do more from an already demanding role - Very big product, you will regularly have to answer to things you've never heard of before

      4.0
      Mar 6, 2025

      Overall Good Experience

      Onboarding consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, benefits, and overall company culture

      Cons

      Long hours and often worked on holidays to keep up with workload

      Viewing 310 - 312 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.