Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 25, 2025

Decent job

Recommend
CEO approval
Business Outlook

Pros

Company offers great benefits and a lot of free food.

Cons

The work load is constant, and if you work extra you might get an extra dollar or two on the form of points. Feedback is received well at lower management but nothing officiates it goes anywhere from there. We are constantly taking work from other departments, who earn more money an hour than we do, and doing their job. We are supposed to get a quarterly bonus but lose it based on things we cannot control like clients reopening cases even though we completed their request, or like a poor customer review even though it wants you they were referring to. Recruiting promised unlimited PTO only to find out it is not unlimited.

1.0
Feb 24, 2025

Do not be fooled

Recommend
CEO approval
Business Outlook

Pros

Product with a good reputation.

Cons

This is the worst company I've ever come into contact with. Horribly mismanaged, especially within the retail side of the organization. Managers are inexperienced and it very much shows. I was fired unexpectedly, with no previous feedback given, 4 days out of a month long training process based on the results of an informal presentation with vague guidelines and no clear expectations set. During that conversation they also mentioned my inability to attend a conference as a reason for termination (my flight was cancelled). These people worship the office and expect you to do the same. They act like they care about their people but they don't and will do anything except coach you to your potential. Save yourself the time and stress and find a less toxic sales organization to work for.

Viewing 325 - 327 of 1,682 Reviews

Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.