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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,662 total reviews)
      avatar

      Aman Narang

      77% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 9, 2026

      Good pay and structure, but territory impacts success

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money once you have been at the company for a couple years. Good internal structure and coworkers

      Cons

      Very territory dependent for success

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
      5.0
      Apr 1, 2026

      Good role

      It helpdesk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work compared to other company

      Cons

      office visit for all 4 days depends on the need

      avatar
      Toast Inc Response
      1w
      Thank you for your wonderful review. We’re thrilled to hear you're enjoying your time at Toast!
      1.0
      Mar 31, 2026

      Lack of Direction

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company allows for remote work for certain roles.

      Cons

      -Micromanagement (non-subject matter experts telling subject experts how to do things) -Lack of adherence to company values -Culture 'talk' but not in practice -Roles under-leveled and underpaid compared against fair market values and similar companies in the same industry (from what I have personally seen) -Outsourcing roles to India to save money (even during the best quarter in years) -Lack of support or team environment -Operates as a small business when it is not a small business any longer -Highly siloed with little cross-department communication -No clear understanding of the business as a whole due to siloed structure (the term 'matrixed' is thrown around a lot)

      Viewing 40 - 42 of 1,662 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.