Toast Inc reviews

3.8

68% would recommend to a friend

(1,662 total reviews)
avatar

Aman Narang

77% approve of CEO

66% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 25, 2026

Great culture

Recommend
CEO approval
Business Outlook

Pros

Strong culture Founders presence Generous PTO Sabbatical program

Cons

Restructuring and layoffs Job stability

3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a good boss and he resigned. Remote working.

Cons

Old tech, ai agent is built by sdes, no professional ai people. Docs are bad.

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Toast Inc Response
4mo
We appreciate you sharing a candid review with us. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
3.0
Jan 22, 2026

OK place to work

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Depending on the team, work can be highly impactful

Cons

- Employees are either overworked/stressed or checked out completely - Management doesn't do a good job of explaining priorities

avatar
Toast Inc Response
4mo
We appreciate you sharing a candid review with us. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
Viewing 70 - 72 of 1,662 Reviews

Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.