Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 62% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (57) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 226 reviews)); "Benefits are great in r and d" ((in 154 reviews)); "great people and very hard working" ((in 132 reviews)); "good work life balance for the most part" ((in 81 reviews)); "Their is a great company culture and togetherness." ((in 51 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"There are constant layoffs or restructuring." ((in 39 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(366 total reviews)

Aman Narang

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

366 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 19, 2024

Good Pay /High Level Stress

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good Pay on commission provided by company.

Cons

Territories keep gettting smaller making the sales process harder.

Toast Inc Response

Thank you for sharing this review and for all that you do to empower our customers. While we understand that serving a 24/7 business like the restaurant industry has unique challenges, we never want to hear that employees feel overwhelmed. I encourage you to take advantage of our wellness benefits, such as our flexible PTO and our mental health support programs. Please reach out to your manager or People Success Partner for additional support- we are all here to help you succeed.

5.0

Mar 15, 2024

A real people company!

Onboarding manager

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, culture and peers.

Cons

Not enough in person meeting opportunities.

Toast Inc Response

Thank you for sharing this review! It is wonderful to hear you're enjoying so many aspects of your Toast experience. If you have not had the opportunity to do so yet, I highly encourage you to check out a local Toast.org volunteer event. It is a great way to get together with other Toasters in person or virtually!

3.0

Mar 9, 2024

Good Company

Software engeenier

Recommend

CEO approval

Business Outlook

Pros

Good products that hold potential for market expansion, but the industry is experiencing downturns.

Cons

Disorganization and a lack of opportunities for advancement. Despite promises of growth and innovation, the reality is quite the opposite. Employees are left feeling stagnant, with promotions seemingly out of reach. Innovation moves at a glacial pace, stifling creativity and progress.

Toast Inc Response

Although this review was difficult to read, we appreciate your perspective and thank you for sharing this feedback. Since your review indicates that you're a current employee, I hope there's still an opportunity to improve your experience. I would encourage you to reach out to your manager or People Success Partner to share the concerns you've mentioned here- we are all here to support your growth.

Viewing 136 - 138 of 366 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member