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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Oct 16, 2023

      Great company to work for

      Senior product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility , autonomy, good benefits, great people, good ethos

      Cons

      Working across different time zones

      avatar
      Toast Inc Response
      2y
      Thank you for taking the time to share this review. We are thrilled to hear you're enjoying life at Toast!
      3.0
      Sep 9, 2023

      Overall good.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have all teams available to answer our questions. We don't suffer alone. Long time of waiting between the calls. We don't handle most of the situations for employees but for the employers so it's a different kind of customer.

      Cons

      A delay on the process of response from the other teams. A lot to handle, you easily can spend 3 hours in a call to resolve an issue or multiple ones. The survey at the end, sometimes and most of the times cx are not mad at the rep but with the product and there's no space in the survey to rate the system and cx. Put the rate for the system in our survey as reps.

      avatar
      Toast Inc Response
      2y
      We appreciate you taking the time to tell us about your experience working with Toast. We value this feedback and will share with the team.
      2.0
      Aug 15, 2023

      Toast is great, but HW team in Taiwan is not.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome office. The team in the US is full of energy.

      Cons

      The leader in Taiwan is super micro control and disrespect professionals. No one cares about team members in Taiwan even though many left within a year. Low team morale.

      avatar
      Toast Inc Response
      2y
      Thank you for taking the time to let us know your feedback. We appreciate the efforts of all employees and recognize the challenges in launching a new area. We are always striving for improvement. If you would like to discuss your experience further, please reach out to me on LinkedIn. - Murali Vasudevan, Senior Director of People
      Viewing 1528 - 1530 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.