Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,769 reviews left anonymously by employees. This rating has been stable over the past 12 months. 68% of employees would recommend working at Toast Inc to a friend and 66% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

68% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (190) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Onboarding Consultant (31) , Senior Software Engineer (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 216 reviews)); "great people and very hard working" ((in 134 reviews)); "Benefits are great in r and d" ((in 128 reviews)); "good work life balance for the most part" ((in 79 reviews)); "Unlimited PTO (that's encouraged)" ((in 49 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"In learning automation, you have to use their framework, which is grand, but the two main people who look after that repo have just been layoffs so there is no support available." ((in 40 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Portland , Miami , Jersey City , Kansas City , Denver , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

68% would recommend to a friend

(1,662 total reviews)

Aman Narang

77% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 3, 2018

High growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is great, everyone is young and eager.

Cons

High growth comes with a lot of growing pains. Feels like management can’t make up their minds on where to improve the business. Everyone works all the time, feels like you can never get away or take time to de-stress.

Toast Inc Response

7y

Thank you for sharing! I can certainly empathize with some of the growing pains. I'm working closely with the leadership team to continue making improvements on this front. Hopefully the most recent announcements about the wellness stipend, sabbatical, and 401K match are signs of positive change. We are deeply invested in making Toast a great place to work, and I promise that there is more to come in 2019. - Jackie Steele, Sr. Director, People & Culture

3.0

Nov 30, 2018

Low Salary

Customer success

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO, Benefits, Fun/ Flexible work environment

Cons

Salary is below average for Boston. You are told not to discuss pay with other employees. Men tend to make more then females even with same experience and hired at the same time. You are told you are valued as an employee but management will not consider evaluating salary even when an entire department is voicing they are underpaid. Evaluation has been " worked on" for over a year with no action. Even working as a full time employee you can't afford to live around the Boston headquarters due to the cost of living in the area. You will be hired with a "start up" salary at the same time Toast will boast in publications on being a billion dollar company.

Toast Inc Response

7y

I'm sorry that you feel undervalued and underpaid as a Toast employee. This is certainly not what we are striving for as a company. That being said, Toast has experienced extremely rapid growth which has made it difficult to develop a compensation philosophy. I am working closely with the leadership team to address questions and concerns around this. Please feel free to reach out to me directly if you'd like to discuss your personal situation. - Alyssa Johansen, HRBP, Customer Success

5.0

Nov 26, 2018

District Sales Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits, leadership, growth potential, compensation

Cons

remote sales which can be isolating, but still very rewarding if done correctly

Toast Inc Response

7y

Thank you for sharing your experience. I'm so glad that you've developed a rewarding and fulfilling career here at Toast. Happy to have you on the team!- Gabi Tofani, HRBP, Sales & Marketing

Viewing 1579 - 1581 of 1,662 Reviews

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Toast Inc

Toast Inc reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

High growth

Low Salary

District Sales Manager

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