Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,785 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (53) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 219 reviews)); "great people and very hard working" ((in 141 reviews)); "Great benefits and you get to work with restaurants" ((in 138 reviews)); "Work Life balance is good" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 58 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 41 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

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Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 13, 2025

Great work culture and growth opportunities!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Enjoy my time here. Leadership is supportive if you are proactive and share ideas. - If you know how to navigate your way, the leadership will make sure you're heard - Good WLB as well - Ownership mindset

Cons

- Depending on the teams, your collaboration and work might slow down

Toast Inc Response

10mo

Thank you for sharing such wonderful feedback! We're thrilled to hear that you're thriving and feel valued at Toast. Your positive experience reinforces our commitment to building a supportive and engaging workplace. We appreciate you being a part of our team!

4.0

Aug 5, 2025

Associate Onboarding Specialist

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

Good package, free food & Cab facilities. Good office environment.

Cons

No stock options provided. Please maintain proper communications with managers before releasing offer letters to employees. If you keep changing joining dates and informing candidates in the last minute doesn't look professional.

Toast Inc Response

10mo

Thank you for your review. We are glad you appreciate the compensation, facilities and office environment. We appreciate your feedback on communication during the hiring process and your suggestion on workplace amenities. Input like this helps us continue to improve the employee experience.

5.0

Jul 26, 2025

Good place - World's leading tech and service

Customer success specialist ii

Recommend

CEO approval

Business Outlook

Pros

Dynamic product, fast pace environment

Cons

Lack in-depth product enablement for

Viewing 1594 - 1596 of 1,676 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member