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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,662 total reviews)
      avatar

      Aman Narang

      77% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 11, 2018

      Hidden Agenda, Not Fees

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues for the most part- peer wise, definitely not direct management. Clients can be awesome if you do certain things Flexibility Company growth/ career growth

      Cons

      Compensation No empathy, just aggressive growth Not sales centric mentality- just credit card processor mentality Expectations of 12 hour work days Expectations differ from team to team Lack of communication and follow up from team to team

      3.0
      Jul 5, 2018

      Struggling to set priorities, good biz prospects

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Toast is very likely to be highly financially successful. The founders hit the market at exactly the right time, and have built a very successful go to market engine. There are a lot of good people in the organization as a whole. Mid-management is pretty good, and tons of talented, hardworking folks on the front lines of every part of the org. Comp is fair, and stock is likely to be very valuable.

      Cons

      Working at Toast is really not great. Leaders are all over the place and totally sub-par for an org of this size, very unprofessional, poor at management, and poor at making tradeoffs and setting priorities. They set high goals for the org and meet them in terms of GTM (again, this is because of market dynamics mostly - competition is pretty lackluster in the industry, and cloud software is taking over). But the high goals in other areas that are actually much harder and require real management skill and experience - eNPS, cNPS - are total misses. The lack of professionalism and cohesion in the leadership team is astonishing, and has ripple effects throughout the org. Leaders are incentivized at cross-purposes and duke it out by sending mid-management to squabble with each other in cross-functional initiatives. Deeply, deeply inefficient and frustrating.

      3.0
      Jun 25, 2018

      Company Review

      Customer success department
      Recommend
      CEO approval
      Business Outlook

      Pros

      IT based company:- - Rapid growth -Ample of learning opportunities - Potential of growth -

      Cons

      - High employee turnover, - Low pay rate - Company provides good opportunities for people who want to start their career in IT however, might not be right place for IT professionals.

      Viewing 1609 - 1611 of 1,662 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.