Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,782 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 225 reviews)); "great people and very hard working" ((in 133 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 53 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"COVID layoffs" ((in 44 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 10 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

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Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,674 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 19, 2025

Great place to expose and gain knowledge

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to expose and gain knowledge

Cons

Remote work option helps to balance life

Toast Inc Response

8mo

We appreciate your review and thank you for highlighting your experience at Toast.

2.0

Sep 18, 2025

A Once-Promising Workplace Undermined by Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place for learning new things. Cab facility available.

Cons

After april 2025 the work culture is poor. where the management people mostly discourage the work you do in most provocative way. There has been a significant decline in workplace culture, marked by a shift in leadership approach. Constructive feedback and support have largely been replaced with discouragement, dismissiveness, and in some cases, overt hostility. Employees' efforts are often ignored or minimized, which has led to a noticeable drop in morale, motivation, and a sense of belonging. In particular, leadership at the Chennai office has demonstrated biased behavior—offering recognition, appreciation, and opportunities mainly to those they are personally comfortable with. This favoritism undermines fairness and creates an unhealthy competitive environment.

Toast Inc Response

8mo

Although this was a difficult review to read, we appreciate your feedback. It seems you have a lot on your mind. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.

5.0

Sep 18, 2025

Great place to work, but work-life balance can be challenging

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Innovative Product, Collaborative Culture, Career Growth, Benefits & Perks

Cons

Rapid Growth internal communication and transparency Sometimes work lead to longer hours

Toast Inc Response

8mo

We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd like to know more about the feedback you've shared here. Please reach out to your People Success Partner to discuss further.

Viewing 166 - 168 of 1,674 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member