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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,676 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jul 7, 2025

      Great

      Growth specialist - principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and solid work life balance allowed

      Cons

      Very competitive and large team

      5.0
      Jul 2, 2025

      Amazing company to work for

      Enterprise customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing benefits (WFH, free snacks/drinks, extremely flexible PTO) - Environment where every wants you to succeed and grow, so growth opportunities are very transparent, even between departments. I met a least a dozen of people who had recently been transferred out of customer care into other roles. Talking to your manager about this is even encouraged as a culture - Enterprise care team is a lot newer, so upward growth opportunities are less apparent and possibly more rare - Challenging, rewarding roll where you're always learning something new - Everyone at the company is extremely accepting, open, and super nice. Haven't met a single person I didn't like

      Cons

      - Scheduling for phones can be rough. Usually, open shifts are given to new employees rather than ones with seniority, and shift bids aren't as common as some would like them to be - Standard issues with being in a call center (shift work with weird hours and X people being on phones at a time)

      Viewing 232 - 234 of 1,676 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.