Toast Inc reviews

3.8

69% would recommend to a friend

(1,661 total reviews)
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Aman Narang

77% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2022

WORK ON WEEKENDS

Recommend
CEO approval
Business Outlook

Pros

What a joke of a company.

Cons

AN RVP POSTED IN A COMPANY SLACK CHANNEL I QUOTE “ I have an ask of all of you. 9 to 5 isn’t going to get Toast where it needs to be this month. We are going to need to give more. I’m not calling on you to work Saturday for me personally. I’m calling on you to work Saturday for toast.

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Toast Inc Response
4y
Thank you for sharing this feedback. As I hope you've seen through the various programs, resources, and flexible time off policy we offer, work/life blend is very important to the leaders at Toast. Especially over the past few years, Toasters have gone above and beyond to support our customers, and it's our responsibility to make sure they're also taking care of themselves. I need to know more about what happened here so that I can help make things right. Please put some time on my calendar so we can discuss further. - Joe Starzec, VP of Sales
5.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

I love working for a company that cares so much about its customers and employees. I feel very supported and have found opportunities to grow and expand through so many role progressions.

Cons

Some departments are still evolving and improving, so if you aren’t into change or being scrappy, then some roles won’t be for you.

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Toast Inc Response
4y
Thank you so much for sharing this review! I love hearing that you've been able to reach your career goals with us, and that you're continuing to grow at Toast. - Christina Asadorian, Internal Mobility Program Manager
1.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

If you want to be in the movie "Mean girls", and only wear pink on Wednesdays and say "you can't sit with us at lunch" this company is for you! Frat culture and sorority culture with huge lack of professionalism. Drinking is a must to fit in. If you do not drink, you will be passive aggressively shamed as "not cool". Ageism is prevalent here. If you are over the age of 25, you are "old" and "not cool". You will be shunned from your team in a silent passive aggressive way that doesn't get anyone doing the shaming in trouble. You feel like you are pledging Zi Beta Pi at Toast for class of 2019 and the pledge master doesn't care about how smart you are; they care about how popular you are. This is not what "tech" is supposed to be about. Complete culture miss.

Cons

This is the worst company to work for. The pay is extremely low compared to market rate. The amount of work is ridiculously high. According to Toast, work life balance consists of drinking free beer in the pub and attending drinking parties sponsored by the company. The company disregards diversity (people who do not drink), and does not give back in ways a tradition employer does (401k match has a vesting cliff for employer contribution matches). Less parties please, and put the money into the "benefits" you say you offer.

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Toast Inc Response
6y
I appreciate you leaving your feedback, although I’m disappointed to read about your experience. Your review indicates that you’re a former employee, so I’m unsure of when you left Toast, but based on your feedback, it sounds like it was quite a while ago. Let me tell you about our team now. The recruiting team has doubled in size over the past year and we’re proud to welcome teammates at all stages of their careers and lives to our team. We’ve also made significant upgrades to our benefits program this year, so in addition to unlimited PTO and our sabbatical program, we’ve enhanced our health insurance offerings, improved our parental leave policy and added a fitness reimbursement policy. Similar to many other tech companies, we do offer a variety of free snacks and beverages to all employees, with the expectation that our employees will act responsibly. Our employee events are a mix of social gatherings, often times family friendly , volunteer opportunities, and learning opportunities. Again, I apologize that you had such a negative experience at Toast. If you’re open to it, I’d be happy to connect so that you can share additional feedback. Wishing you the best in your new opportunity. Thanks, Mike
Viewing 22 - 24 of 1,661 Reviews

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