Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,789 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (54) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 223 reviews)); "Great benefits and you get to work with restaurants" ((in 151 reviews)); "great people and very hard working" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 51 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 43 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

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Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,680 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 4, 2025

Was great, is worse, will be ???

Device specialist

Recommend

CEO approval

Business Outlook

Pros

Low skill floor Entry level into tech Reasonable accommodations PTO Sick Days

Cons

Unstable work environment Constant Change Management Customer Base is not self sufficient They focus on shareholder benefits over agent and customer quality of life

Toast Inc Response

11mo

Thank you for this feedback. We understand that in a rapidly growing and evolving industry, change can sometimes be challenging to navigate. Your perspective is important as we continuously strive to refine our processes and maintain a clear vision amidst growth. Please consider reaching out to your People Success Partner if you'd like to discuss this further.

3.0

May 29, 2025

Amazing until the rose-colored lenses wear off

Product designer

Recommend

CEO approval

Business Outlook

Pros

- Brilliant and kind designers (& PMs) all around - Appealing products and mission with decent pay & benefits

Cons

- Lack of direction (& big communication issue) from design & product leadership - Feedback from leadership often comes without the 'why,' coming off like power trips and constantly aiming at moving targets - Multiple reorgs and manager changeovers = low morale, stretched teams, and more aimlessness - Teammates and pay quickly become only reason to stay

5.0

May 29, 2025

Honestly the Best Career I've ever had

Kitchen care expert

Recommend

CEO approval

Business Outlook

Pros

Great Team management and feel Wonderful home/work balance The people care Great in office community

Cons

You use a lot of brain juice Things are always updating and changing. In the long run, it'll pay off! You have to have adaptability skill to work here

Viewing 253 - 255 of 1,680 Reviews

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Jobs at Toast Inc

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Cashier/Customer Service Team Member