Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
1.0
Jan 21, 2025

Complete Scam

Recommend
CEO approval
Business Outlook

Pros

none whatsoever -the leader of the office is nice

Cons

job is almost impossible unless all your friends are millionaires. Everyone has already been prospected. Quality of introductory line of fabrics is terrible and a complete rip off for clients. Constant price increases for pieces. MLM scam for getting you to buy thousands of dollars of their clothes.

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Tom James Company Response
1y
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential reader’s feedback that is factually incorrect. While we appreciate feedback of any variety, it is also important to be factual: - MLMs or "pyramid schemes" by nature are companies that build revenue through representative fees in addition to actual product sales. An MLM will typically charge for training/conferences, offer no benefits, hire only 1099 contractors, and in some cases require representatives to commit to purchasing a certain amount of product. By contrast, Tom James covers training 100%, including two week-long international conferences to locations like the JW Marriott-Marco Island and the Hilton Downtown Austin. All expense paid for the employee. We provide fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and a profit sharing program where we share our profits back to the employees at the end of each year. Yes, we are a direct sales company, but no, we are not an MLM or pyramid-style company.
4.0
Jan 20, 2025

Sales intern

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, they really want you to succeed

Cons

Very competitive, lots of phone calls

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Tom James Company Response
1y
Thanks for taking the time to share your perspective! We are so glad your time here helped you develop skills and habits that will help you in your life and career.
1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Potential high pay. Super competitive

Cons

Insanely cut throat. So aggressive. Lack of communication

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Tom James Company Response
1y
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and considers all comments. Thank you for taking the time to leave a review.
Viewing 70 - 72 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.