Pros
The environment is always upbeat and fun. A normal day includes footballs being thrown, nerf gun fights, and non-stop sports talk.
Cons
They do not divulge full information when you are going through the hiring process. What they don't tell you is that the base pay they offer you is only guaranteed until you get out of training. Then, you are put on a rigorous goals system that never seems to say "enough is enough". You are chastised if you do not reach 100 calls a day AND two hours of call time every day. Even when you hit those numbers, you're chastised for not having enough customers or making enough revenue on the loads you do get. The leads they give you are at least 50% disconnected numbers or companies that would never require the services provided. There is zero job security and even a very successful broker can be back on the chopping block if a customer is bought out or decides to take its business elsewhere. I was also lead to believe that the work/life balance would only suck for the first year. You are always on call with this job. If something goes wrong at 2am on a Saturday, you're expected to handle it. On vacation? Oh well. Honeymoon? Oh well. Don't get me wrong, you can definitely make a lot of money with this company. Just don't expect to have much of a life outside of work. Ever.