Total Quality Logistics reviews

- work life balance is tough at first - expectations are laid out from day 1. If you are up for the challenge, then there is no better opportunity.

Now comes the Sad ugly truth. -35k base and commission structure that you will not reach until a year after you started at the soonest. Literally, a female here just paid her draw off in 12 weeks and that was a record. But when you think of that that 3 months it took her to pay off her draw was after the 6 months she put in as a trainee which comes out to 9 months until she started getting commission checks as well. Also if you have a week that is under your amount it takes to "cover your seat" Your draw will go up. This being said, if you have a good week but your customers do not pay for a long time, then your draw continues to rise until there check comes through. Its a constant stressful battle. -Dealing with truck drivers and dispatchers. Let me get this clear, your lively hood at TQL ultimately rests in the hands of a truck driver and dispatcher. Let that sink in for a minute. If you have an amazing customer that is paying you great money, you could lose them in a blink of an eye because you have to rely on somebody that barely speaks english, doesn't have a high school degree, or genuinely doesn't care about you and just wants to do things on his own time and way. Yes, of course they are not all bad. In fact, some drivers and dispatchers are great but for the rest of them it is a complete nightmare. Late shipments, constantly being lied to, trucks falling out at the last minute. These are daily obstacles that are faced. -SHADY, SHADY, SHADY. The one thing that TQL really fails at is teamwork and ethics. In order to be very successful in this company you have to be willing to stab someone in the back or be shady. They pin every broker against another as like it is some game. THIS DOES NOT WORK. All it does is show some people that one guy is making 70k more than him a year and works half as hard because they most likely got lucky. Yes, there plenty of self-made brokers at TQL that got successful by prospecting and doing the hard work themselves and they landed big customers. But there are just as many people that had there accounts handed to them. Want to know the secret of TQL? Stay alive long enough to see others quit. When another broker in your office quits or gets fired there customers get spread out throughout the successful or almost successful brokers in that office. The sad part is people are just waiting for someone to leave to get their customer. They don't care that they are leaving, in fact they want them out sooner. Also people duplicate a customer behind someones backs to get some business and claim that they didn't know. Constant disputes over customers and prospects. So much so that they have a link built into the company website dedicated to it. TQL is basically the lottery. You either play the numbers game and win or you get lucky. Make friends in your office because they will be the only one's at the company that like you. Every other broker will hate you, if you get into a customer or prospect dispute with somebody they will trash talk you, say that you are worthless and I've even seen people say that they will come down to my Chicago office and handle things. This is what TQL does though. There is no teamwork or leadership. It is a place to make money and do so by any means necessary...literally any means.