2.0
Feb 10, 2026
Lack of appreciation for staff leads to unusually high turnover
Former employee, more than 3 years
Ann Arbor, MI
Recommend
CEO approval
Business Outlook
Pros
Getting to see the clients/kids improve is very rewarding.
Cons
In what is assumed to be an effort to maintain a high level of professionalism, strong (and typically not problematic) bonds between clients and techs are routinely broken and new pairings are set - repeatedly interrupting hard-won progress. Office environment can be isolating. Those in positions above the BTs can display "high-school clique" behavior that is distracting and segregating. Overall impression is that they need good employees, but don't hesitate to dump them in favor of a new person who won't ask questions or rock the boat.
