I can't even begin to describe how awful it was working for Total Spectrum. First of all, they don't listen to your needs at all. I told them I was a college student as well as caretaker for my elderly grandparents, my uncle who had cancer, and for my mom who had cancer. They had me doing a 45 minute commute when I told them repeatedly that that wouldn't work and they just kept telling me to fill out mileage reimbursement. The BCBA on my one case never responded to any of my emails or really helped me. The BCBA on my other case was just so rude it was incredible. I don't know how they landed that job and I would be interested to know if she even had her degree in behavioral therapy to even be a licensed BCBA. That was another joke. Total Spectrum would literally tell the families that everyone was registered as a behavior technician, which wasn't true in the slightest. They give you 6 hours of online training that you can completely skip through and then tell you you're eligible to take a 300 dollar exam after your BCBA approves you after seeing you in your sessions, which is a confidentiality problem. I finally quit when I arrived to a session one morning where a sibling in the household was sick and vomiting. This child may have been contagious and they still wanted me to work with the child on my case. Firstly, that would contaminate me, plus the other child and their family at my later case in the day. Not only that, but then if I were to visit my mother, who has brain cancer, at her rehabilitation facility, she could have gotten sick and passed it on to other residents. After expressing my concerns about this, I was basically told that my take on the matter did not matter and I quit on the spot.
