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TouchPoint Support Services

Engaged Employer

TouchPoint Support Services Operations Unit Manager reviews

3.0

100% would recommend to a friend

(1 total review)
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Robert Tindell

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

1 review
3.0
Aug 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Leading a team you've grown through training and leading through example Highest starting hourly wage for unskilled workers Compared to starting rate very low percentage-based yearly increases for these hourly unskilled workers. Generous shift differential for nights & weekend hours worked by hourly associates, calculated as a percentage of base hourly rate. Benefits

Cons

Feeling helpless when wanting to reward your high performers a higher annual increase. This is goes with the salaried manager's territory in any field consisting of mainly unskilled workers, but I'll say it anyway: being on salary and still working positions 40 to 90% of your work week covering for call outs, vacations, in peak & extremely below peak periods and during staff shortages Benefits

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