Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 54 reviews)); "Great benefits and earning potential." ((in 35 reviews)); "Decent money if you are in a pinch." ((in 17 reviews)); "Good bonuses available to earn each month." ((in 14 reviews)); "Tower Loan is a great opportunity for a career and to build wealth for yourself." ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 50 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 22 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 17 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

1.0

Aug 22, 2024

Lied to me

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Decent bonus structure but its barely attainable

Cons

Field calling. Supervision is so far removed from the branch manager level that their expectations are unrealistic. Lied about the opportunity to make more money by “promoting” me to this branch but did not tell me i would no longer qualify for over time so i made $20k less the first year i worked in this branch than in my previous one

1.0

Dec 5, 2021

Stay away

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None none none nor none

Cons

Stay away stay away stay away

3.0

Dec 4, 2021

Unsatisfactory

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Pay is $100 above average per week than most of my past jobs.

Cons

Extremely stressful. Poor management. Company seems like it’s built on lies (saying you’ll be making a lot of money), and control (if we tell you to relocate to a new state tomorrow, you should thank us and report to new location immediately).

Viewing 49 - 51 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Customer Service Representative