Does TowneBank pay their employees well?

According to anonymously submitted Glassdoor reviews, TowneBank employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TowneBank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TowneBank?

53% of TowneBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TowneBank 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TowneBank?

Member Service Representative (16) , Analyst (9) , Bank Teller (8) , Mortgage Loan Officer (8) , Teller (6) , Intern (5) , Loan Processor (5) , Mortgage Loan Processor (5) , Relationship Specialist (3) , Branch Manager (2) , Business Analyst (2) , Customer Service Representative (2) , Intern - Hourly (2) , Internal Auditor I (2) , Lead Associate (2)

What are the pros of working at TowneBank according to real employee reviews?

"Good benefits IF you live close enough to campus." ((in 11 reviews)); "Employees are friendly and there is room for growth." ((in 10 reviews)); "Great culture and place to work" ((in 9 reviews)); "Good vacation time" ((in 6 reviews)); "Great culture and work life balance" ((in 6 reviews))

What are the cons of working at TowneBank according to real employee reviews?

"Low pay compared to other companies" ((in 19 reviews)); "Poor management" ((in 10 reviews)); "Senior management is very out of touch with employees." ((in 4 reviews)); "Nepotism reigns King here." ((in 4 reviews)); "Little training for back office employees" ((in 4 reviews))

What are employees saying about TowneBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TowneBank layoffs and their outlook for job security at TowneBank in 2026.

What are the top reviewed TowneBank locations?

Suffolk , Virginia Beach , Richmond , Norfolk , Raleigh , Chesapeake , Newport News , Charlotte , Portsmouth , Roanoke , Hampton , Williamsburg , Windsor , Yorktown , Oxford , Cary , Moyock , Wilmington , Lancaster , Chester , Rock Hill , Duck , Southern Shores , Tidewater

TowneBank reviews

3.5

53% would recommend to a friend

(213 total reviews)

J. Morgan Davis and Billy Foster

56% approve of CEO

56% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.2

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

TowneBank has an employee rating of 3.5 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TowneBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

213 reviews

2.0

Jul 7, 2026

Supportive back office team, but need more family forward policies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great back office team Community involvement Amazing PTO

Cons

Below market pay Bad maternity leave

TowneBank Response

1w

Thank you for taking the time to share your feedback and for recognizing our strong back-office support, community involvement, and PTO benefits. We appreciate your comments regarding compensation, parental leave, and workplace accommodations for nursing mothers. Supporting family members through important life events remains a priority, and feedback such as yours helps inform our ongoing evaluation of benefits and workplace practices. We were pleased to introduce paid parental leave and would welcome the opportunity to better understand your experience and perspectives. Our Executive Management Team reviews all Glassdoor feedback, and we encourage you to connect directly with them or our HR team at info@townebank.com if you are willing to share additional insights. These conversations help us continue strengthening the support we provide to our Towne Family. Thank you again for sharing your feedback. We value your perspective and appreciate your contributions.

3.0

Jun 30, 2026

Friendly atmosphere with room for growth, but poor management

Loan specialist

Recommend

CEO approval

Business Outlook

Pros

Employees are friendly and there is room for growth.

Cons

Not the best management for employees

TowneBank Response

2w

Thank you for taking the time to share your feedback and for recognizing TowneBank's culture of caring. We are pleased to hear that you feel supported by your team members, and you see opportunities for professional growth and development. We regret to learn that your experience with management has not met your expectations. At Towne, we are committed to fostering a positive workplace and greatly value feedback that helps us improve. Our Executive Management Team reviews all Glassdoor submissions, and we encourage you to share any additional insights directly with them or contact Human Resources at info@townebank.com so we may learn more. Thank you for being a valued member of our Towne family.

4.0

Jun 29, 2026

Great work environment with supportive co-workers

Loan processor

Recommend

CEO approval

Business Outlook

Pros

Great work environment and great co workers!

Cons

There are no cons. Great place

TowneBank Response

3w

Thank you for taking the time to share your experience and for your kind words. We’re delighted to hear that you enjoyed working alongside supportive team members and that Towne is a great place to work. Fostering a positive, collaborative environment where our family members feel valued, supported, and connected is a priority for us. It’s especially rewarding to know that your experience reflected these values and that the relationships you built with your colleagues made a meaningful impact. Thank you for your contributions during your time with Towne. We sincerely appreciate your feedback and wish you continued success in your future endeavors.

Viewing 1 - 3 of 213 Reviews

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Jobs at TowneBank

Member Service Representative

Client Service Specialist

Member Service Representative

TowneBank

TowneBank reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive back office team, but need more family forward policies

Friendly atmosphere with room for growth, but poor management

Great work environment with supportive co-workers

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