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TowneBank

Engaged Employer

TowneBank reviews

3.5

53% would recommend to a friend

(213 total reviews)
avatar

J. Morgan Davis and Billy Foster

56% approve of CEO

56% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.2

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

TowneBank has an employee rating of 3.5 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TowneBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

213 reviews
5.0
Jun 23, 2026

Great culture with room for better benefits

Member service representative
Recommend
CEO approval
Business Outlook

Pros

Excellent culture, low/no sales, no Saturdays

Cons

The Benefits could be better

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TowneBank Response
3w
Thank you for your feedback and for the time you spent with us. We are pleased to hear that you appreciated our company culture and work-life balance. We also value your input regarding benefits and mileage. We are committed to continuously improving the employee experience, and your feedback is an important part of this process. We will continue to review our mileage policies to ensure they are fair, consistent, and supportive. We also regularly assess our pay practices to remain competitive in the market, enabling us to attract and retain exceptional talent. Thank you once again for sharing your perspective. We wish you all the best in your future endeavors.
5.0
Apr 27, 2026

Laid back environment, but work can be slow

Member service representative i (msr i)
Recommend
CEO approval
Business Outlook

Pros

Laid back and plenty of time to get work done.

Cons

Very slow and sometimes not busy.

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TowneBank Response
2mo
Thank you for your feedback. Creating a space where employees can work successfully and feel supported is important to us. We understand your perspective on slower periods. As we continue to grow, it presents an opportunity for your personal career growth. While quieter times may feel less engaging, they can also provide valuable opportunities for professional development and a strengthened focus on delivering the exceptional member care Towne is known for. We appreciate your contributions and wish you continued success in your future endeavors.
5.0
Jan 26, 2026

All around great company

Member service specialist
Recommend
CEO approval
Business Outlook

Pros

I’ve enjoyed working here so far

Cons

The pay could be more competitive

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TowneBank Response
5mo
We sincerely appreciate you taking the time to share your feedback. It is wonderful to hear that your experience with our organization has been positive. Creating a supportive and engaging workplace is our top priority, and your insights reinforce our commitment. We also recognize your thoughts on compensation and want you to know that we regularly assess our pay practices to remain competitive in the market, enabling us to attract and retain exceptional talent. Your feedback is instrumental in guiding these important evaluations. Thank you once again for your thoughtful input and for the meaningful contributions you make to our team!
Viewing 1 - 3 of 213 Reviews
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ReviewsTowneBank reviews

Glassdoor has 238 TowneBank reviews submitted anonymously by TowneBank employees. Read employee reviews and ratings on Glassdoor to decide if TowneBank is right for you.