Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The people are great and so it the flexibility the managers give you. Also, the toy discount is a great perk!

Cons

A little on the un-organized side. The company is in growth mode now, but that also means that roles change alot. My manager changed roles with in the summer so I was confused through out the latter months,

5.0
Sep 14, 2009
Recommend
CEO approval
Business Outlook

Pros

- Very fun environment -Learn about the newest trends -Help customers find the right toy that meets their needs -Meeting customers from around the world that shop at Toys R US -Seeing the smiling faces of little kids getting a toy

Cons

-Forced to sell. Management is very focused on meeting metrics numbers - Customers can be inpatient - Children crying and screaming

3.0
Sep 14, 2009

Good but long hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but really long hours during the holdays. Nice people to work with. Like a family. All in all not too bad.

Cons

Long hours. Usually work on weekends. Dealing with the public is always challenging especially during the holidays. The holiday schedules can be a killer

Viewing 5581 - 5583 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.