Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jul 30, 2009
Recommend
CEO approval
Business Outlook

Pros

- Campus is great w/a lot of resources. - Pay and bonuses competitive with other companies. - Work/life balance is the best I've experienced anywhere. - No long hours, little pressure from deadlines.

Cons

- Systems are sub-par given the size of the company. - Politics reign supreme here. You will not get anywhere unless you play the political game and play it better than the others. Promotions are given to people not based entirely on merit. Merit is only 20% of it here. You won't be recognized for good work unless you're a good sweet talker. - Communication across departments is pretty bad. You can't get things done without making multiple calls. - Worst part of TRU is the lack of transparency. Upper management is very secretive about their plans going forward and the company's performance overall.

5.0
Jul 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Pretty Flexable scheduling, within reason during the holidays, quick training. availability based on performance to stay on or get a call back after the holiday rush. Great co-workers. Scheduled breaks, and defined responsibilites

Cons

Min. amount of hours available, based on sales. Similar to other retail enviroments.

1.0
Jul 21, 2009

room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employees receive a ten percent discount at the stores for merchandise, this excludes gaming hardware and other electronics, but the discount applies to actual games.

Cons

there are far too many to list but some of the biggest issues have to do with the management team, not the store management team but the district and regional managers

Viewing 5590 - 5592 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.