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      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,632 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Jan 2, 2010

      stressfull place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good benefits,decent pay for certain niche jobs,friendly coworkers,flexible hours,fast paced lively work environment,good job for meeting new people(customers and employees)

      Cons

      difficult , abusive managers who seem to come and go pretty quickly. Limited hours. Some customers pretty demanding. Hostile environment for full timers

      4.0
      Dec 28, 2009

      it was ok i guess

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked most of the people who worked there. It was fun being able to see all the new toys and dealing with most customers. I liked the relaxed work environment, meaning the job was easy as pie.

      Cons

      The discount sucks (10%??), management seemed to play favorites, they like to call you in instead of scheduling you, rude customers think you're the CEO, some of my co-workers were annoying, you have to solicit every customer for a rewards card, batteries, and the credit card which gets reallllly old.

      4.0
      Oct 3, 2009

      Toys R Us is a decent place to work if you like retail.

      Human resources supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a fun atmosphere. I feel I have a lot of atonomy in my job. I am able to make key decisions.

      Cons

      Limited room for growth if you do not want to be an ASM or SM. Hard to move to the corporate level. Pay is not great. Managers stay in office, and are never on the sales floor. Poor employee recognition. Not enough time to train and coach new employees

      Viewing 5620 - 5622 of 5,632 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.