Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      4.0

      76% would recommend to a friend

      (5,634 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      Toys "R" Us has an employee rating of 4.0 out of 5 stars, based on 5,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Aug 21, 2015

      Supervisor

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people that want the best for customers. Lots of different avenues to assist customers. Fun events at the store.

      Cons

      Communication issues, no value in employees. Political

      1.0
      Mar 2, 2015

      No Happiness at a Toys Store

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers, ability to grow if effort is there, never dull, always something to do

      Cons

      Poor management, unorganized, stubborn with store hours, very low pay, long hours, counterproductive

      1.0
      Jun 27, 2014

      If there was a way to give this company negative stars, I would

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing good I can say about this company. They underpay and overwork their salaried managers. They accept mediocrity in their hourly employees because they pay them so little that it does not matter to them. As long as the salaried employees work 60 to 70 hours a week, this will never change. They tie the hands of their managers to hold hourly employees to any standards by not having proper policies in place for poor behavior.

      Cons

      I worked for this company for almost two years. I took another job recently so that I could escape with some sanity. I was a salaried manager. During my tenure, I was working 10 to 15 hours a day. Working 15-17 hours a day 6 days a week from November through December. I gave two weeks notice and worked as hard as always for those two weeks expecting to receive my complete salary as well as the vacation that I had been unable to take because of the needs of the store. Not only did they not pay me for my last week of work, they refuse to pay my earned vacation pay. That is how much they appreciate their employees. In case you think this is sour grapes, you are wrong. I was a loyal, hardworking employee. Excellent reviews and commendations. But enough is enough.

      Viewing 58 - 60 of 5,634 Reviews
      Related searches: Toys "R" Us jobs | Toys "R" Us salaries | Toys "R" Us benefits | Toys "R" Us interviews
      ReviewsToys "R" Us reviews

      Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.